MINIMUM ORDER: $200 for show orders, four units per style. $50.00 for re-orders.
TERMS AND CREDIT INFORMATION: Terms are Visa, MasterCard. Net 30 terms are accepted on approved accounts only. All new accounts may submit a signed credit application. Send to Cheppu Himal, P.O. Box 1456, Carmel Valley CA, 93924. For accounts applying for Net 30 terms, sufficient time must be allowed for processing your application (checking references through the U.S. Mail). If applications are received too late, your first order will be shipped prepay by credit card.
SHIPPING: All orders will be shipped by UPS ground unless you specify otherwise at the time you place your order. F.O.B. Carmel Valley.
BACK ORDERS: BACK ORDERS WILL BE SHIPPED UNLESS YOU INFORM US OTHERWISE. IF YOU HAVE A CANCEL DATE, PLEASE PROVIDE IT AT THE TIME YOU PLACE YOUR ORDER.
RE-ORDERS: We encourage re-orders. Please call for items in stock. Be advised: items not in stock require a 3-6 WEEK lead time.”
CANCELLATIONS: We manufacture according to your orders. Cancellations must be received within 5 days of order placement.
RETURNS: Unauthorized returns will not be accepted without a telephone or written authorization AND a R/A number. R/A are requested within 5 days of receipt of merchandise. Only defective merchandise, due to original manufacturing, will be exchanged or credited to your account. Merchandise must be in its original, as shipped, condition.
UNAUTHORIZED RETURNS: Unauthorized returns will be charged 15% restocking fee, $25.00 minimum, plus all freight charges.
SHIP DATE: Please note: goods are manufactured according to your oder. We will give you a window of time (e.g. 8-15 / 9-15) for your ship date. This means we will start shipping your order as soon as possible during this time. If we cannot ship your order within 10 days after the later date, we will let you know. If a cancel date is required, please provide one at the time of order.
SHIPMENT REFUSALS: Freight (in and out) and 15% restocking fee ($25 minimum) will be charged.
LATE PAYMENT: A service charge will be applied on ALL past due balances at the rate of 1.5% per month. Once you have received two late notices, your account will automatically revert to pro forma.
RETURNED CHECKS: Returned checks are subject to $25.00 per check charge. Company check and net 30 privileges may be revoked.
HOW TO ORDER: If you have any questions, please feel free to call us at 831-650-0390, Monday-Friday between 10-6 (California time), Fax us at 831-659-0405, or e-mail us at firstname.lastname@example.org
WE THANK YOU FOR YOUR CONTINUED SUPPORT AND HOPE THAT THE ABOVE POLICY
WILL HELP US TO SERVE YOU BETTER